Yes! We ship live fish, aquatic plants, and terrarium plants across Australia. Exc NT & TAS. All live animals are carefully packed with heat or cool packs as needed to ensure safe arrival. We offer a live arrival guarantee — if your livestock arrives deceased, please contact us within 2 hours of delivery with a photo and we'll arrange a replacement, refund or store credit. We also offer a 48Hr health Guarantee after delivery please see our full terms (here)

Live fish are double-bagged with oxygen and packed in insulated boxes to maintain stable water temperature during transit. Aquatic and terrarium plants are wrapped in damp paper and sealed to retain moisture. We dispatch fish Monday - Wednesday and plants on Monday - Thursday.

Most tropical fish thrive in water with a pH of 6.5–7.5, a temperature of 24–28°C, and soft to moderately hard water. However, specific requirements vary by species — always check the care guide on each product page for exact parameters. Or send our lovely team a message

Not all plants require CO2 injection. Low-tech plants like Java Fern, Anubias, and most mosses grow well without CO2. Medium to high-light plants and carpeting species generally benefit from CO2 supplementation for optimal growth.

It depends on the species. Many small, peaceful fish like Ember Tetras and Otocinclus are shrimp-safe. However, larger or more predatory fish may eat shrimp, especially juveniles. Always research compatibility before mixing species, and provide plenty of hiding spots for shrimp.

Cycling establishes beneficial bacteria that convert harmful ammonia into nitrite and then nitrate. Add an ammonia source (fish food or pure ammonia), test water daily, and wait 4–6 weeks until ammonia and nitrite both read 0 ppm. Using a quality substrate and seeded filter media can speed up the process. We recommend setting the tank to 26-27C during this time as we find this speeds the bacteria cycle .

Due to the nature of live animals, we do not accept returns. However, we stand behind our livestock quality. If animals arrive in poor condition or deceased, contact us within 2 hours of delivery with photographic evidence and we'll assess on a case-by-case basis. We also offer a 48Hr health guarantee after delivery please see our policy (here)

If you are south of Adelaide and in our delivery area select your preferred items and choose "Local Delivery"

We do not offer in-store pickup or viewing appointments at this time. All orders are fulfilled and shipped directly to your address.

Plants - If your order is made before 8AM Monday - Wednesday most orders for plants ship next day.

Fish & Livestock - Fish orders ship Monday to Wednesday. Order cutoff is usually Tuesday 12PM though we will try to fit it in. We ship fish to Western Australia on Mondays only.

Do you deliver to rural areas?
Yes, we deliver to rural areas on Mondays and Tuesdays. During weeks with public holidays, we may not ship to prevent orders being held over the weekend.

Most plant or livestock orders are overnight delivery, though for rural areas this may be a two day service.

If you require your order to be dispatched on a certain date, please write a note at checkout and we'll try our best to accomodate